**节 如何开场与自我介绍Module 1 Getting Started 1.各种开场白介绍Opening & introduction 2.后勤与规范Norms 3.自我介绍与期望Expectations 4.讲师10个怎么办10 hows 5.识别自己的长处和短处Pros & Cons 6.尊重学员的权利Respect the participants 7.**次个人录像:诊断分析Diagnoses 8.优秀讲师非天生，而是在实践中锻炼出来的 Good trainers are not born… 第二节 成人训练的特点Module 2 Characteristics of Adult Training 1.成人教学原则Principle of adult teaching 2.成人学习原则Principle of adult learning 3.成人学习方式Type of adult learning 4.成人学习特点Trait of adult learning 第三节 培训活动设计与指导Module 3 Design of ActivitIEs & Using of Training Aids 1.培训课程的设计 Training design 2.讲师手册&学员手册制作 Facilitator & participant guide 3.白板&各种专用笔，活页挂图& 预制挂图Whiteboard, makers & flipcharts 4.电脑& 电脑投影仪—模拟演练Lap-top & projector 5.视频/音像&音乐(VCD/DVD/CD/Music) 6.教具清单、培训游戏、游戏道具 Tool list, simulation games & props 7.互动教室的准备&安排 Classroom layout 8.媒体使用10戒律 10 precepts for media use 9.上课流程：讲师&学员规范须知 Course process & norms 第四节 如何控制与营造课堂气氛Module 4 Facilitation skills 1.了解听众Knowing your audience 2.营造互动Creating interaction 3.问答技巧Q & A tips 4.处变不惊Tactics against challenges 5.学员不是敌人Rapport with Participants 第五节 培训师素质与形象 Module 5 Build-in-Charisma of Master Trainer 1.何为企业讲师?What is master trainer? 2.讲师的基本素质Qualification of master trainer 1)态度Attitude 2)技能Skill 3)知识Knowledge 4)经验Experience 3.如何赢得学员的尊重 Win your respect 4.如何控制紧张感 Channeling nervousness 第六节 如何演讲与魅力表达Module 6 Presentation skills 1.内容Content 2.声音Voice 3.语言Wording 4.肢体Body 5.聆听Listening 6.提问Asking 第七节 学以致用Module7 Practice & Presentation Observation 1.演讲与表达核对单Presentation check list 2.讲师试讲评估表Observation & evaluation form 3.即席发言&演讲排练 Impromptu & rehearsal 4.后问题&上场演讲Last minute issue & presentation 5.现场录象&四方讲评Video camera shooting & comments 6.抽签决定顺序 Order by drawing lot 第八节 个人行动计划Module 8 Action Plan 1.培训师的20个经常性错误20 common errors 2.培训师的6种死法6 traps to avoid 3.培训师的10大能力10 tactics to learn 4.专业培训师33招 33 tips to use 5.经验交流&个人体会Experience & lesson learned 6.讲师建议&行动计划Advice & action plan 不要试图一次完成所有目标。你不可能在一个晚上就成为你想要的状况，也不可能在一个晚上就改变所有的东西。将注意力集中在那些对你和你的工作重要的大类上。找到你在今后几个星期里集中精力要改进的项目，写出行动计划。 Do not attempt to achieve everything at once. You can’t be what you expect overnight， nor can you change everything. Focus on those that are important to you and to your work； try to find out what you can improve in the coming weeks and put them on your action plan. 补充说明： 1、此课程高人数上限不超过40人，否则会影响培训效果； 2、按照国际惯例，讲师及讲师助理的差旅费由客户方承担； 3、培训前要与受训部门成员进行充分的调研，量身定制，设计针对性的课程内容，达到理想的培训效果。
